Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

We collect the following types of information to provide and improve our service:

1. Account Information — Your name, email address, and other details you provide when creating an account.
2. Viewing Data — Series and episode identifiers, playback position, completion status, language choices, and the anonymous preview meter stored in your browser. Signed-in watch progress is stored only for your account.
3. Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
4. Cookies and Local Storage — Essential session data, language and privacy choices, and the cumulative 60-second anonymous preview meter. Optional analytics cookies are not set before consent.
5. Payment Information — Waffo handles checkout and payment credentials. We receive order, product, amount, currency, payment status, subscription period, refund status, and opaque provider identifiers. We do not store full card numbers.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the service.
• Process transactions and send related confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.
• Enforce preview, episode, series-pass, membership, cancellation, expiry, and refund access rules.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With Railway for application hosting and encrypted persistent databases; Golden Dawn Mail and its current relay for verification and account email; Waffo for payments; and Google Analytics and Umami for consented public-page analytics.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Your Rights

You have the right to access, update, export, or delete your personal information. You can do this through your account settings or by contacting us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

If you have privacy questions or want to exercise a data right, contact support@freeaidrama.com.